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Our Team

Here at Northtown Medical Centre, our team is committed to ensuring that you receive the best care possible, which is why all of our staff members are highly experienced in the medical environment.


Our highly experienced nurses work at the direction of the Doctors and will assist in providing comprehensive coordinated healthcare services.


If you have any questions about your appointment, you can speak to one of our friendly and experienced administration team.



Dr Rakesh Kaushal


Dr Rakesh Kaushal is the practice principle of Northtown Medical Centre. He graduated in 1982 from the prestigious AIIMS College in New Delhi, India. Dr Rakesh has been a medical doctor as part of the Indian Sports team in Asian Games and Olympics.


Dr Rakesh worked in Tully with his wife (Dr Kiran Kaushal) for 5 years before he moved to Townsville. He has now been in Townsville for over 10 years. He has special interest in General Medicine, Sports Medicine, Mental Health, Travel Medicine, Employment Medicals, Preventative Medicine, Minor Skin Procedure, Dermatology, Aged Care and Chronic Illness. 


Dr Rakesh enjoys teaching and training medical students and GP Registrars. He is also an examiner for Fellowship of Royal Australian College of General Practitioners (FRACGP) Exams.


Dr Rakesh is fluent in English, Hindi and Punjabi.


Dr Kiran Kaushal


Dr Kiran Kaushal graduated in 1983 and worked in India specialising in Obstetrics and Gynaecology. Dr Kiran moved to Australia in 2001 with her family. She spent the first 5 years working as a General Practitioner in Tully, and then moved to Townsville in 2006 as her children were accepted into the Medical School at James Cook University.


Dr Kiran has now been working as a GP in Townsville for over 10 years and her special interests are Women's Health, Children's Health, Antenatal Care, Indigenous Health, Travel Medicine, Preventative Medicine and Chronic Illness. She is one of the few GPs in Townsville that does Mirena insertion/removal in a Bulk Billing Medical Centre.


Dr Kiran is actively involved in teaching and training medical students and GP Registrars.


Dr Kiran is fluent in English and Hindi.

** Dr Kiran primarily works at Riverway Medical Centre however she does occasionally do a few days at Northtown Medical Centre.


Dr Ratna Shukla


Dr Ratna Shukla has been practising as a GP in Townsville for over 10 year.


Dr Shukla is fluent in English and Hindi.


Dr Navjot Arora


Dr Navjot (Nav) Arora graduated in 2011 in India. He moved to Australia, and started working at Northtown Medical Centre in 2015. The variety of medicine that general practice offers and the pleasure of getting to know and treat families across their lifecycle provides ongoing interest. He has special interest in Men's Health, Paediatrics, Aged Care, Sexual Health, Mental Health, Emergency Medicine, Chronic Illness and Skin Diseases including Minor Skin Surgeries.


Dr Nav is known to have an amiable nature with good sense of humor. Outside of work, he has interest in sports (especially cricket), dancing and politics. 


Dr Nav is fluent in English, Hindi, Punjabi and Urdu.


Dr Sneha Kaushal



Dr Sneha Kaushal completed Medicine at James Cook University and attained a certificate of excellence in Womens health by RANZCOG in 2010. She also holds a professional certificate in skin cancer medicine.  She is passionate about primary prevention and evidence based medicine. Her particular interests include Skin cancer, Womens health, Mental health, and Minor procedures. She provides antenatal share care, Implanon insertion/removal  and contraceptive counselling. Prior to working in General practice, she has worked in various public and private cancer facilities across NSW and QLD. She has a published research in cancer care, undertaken advanced surgical anatomy courses, various national/international oncology conferences, held an Academic title of an Associate lecturer for 3 years, and has been involved in medical student/junior doctor training and examination.


Dr Sneha Kaushal is fluent in English and Hindi.

** Dr Sneha is a visiting doctor at Northtown Medical Centre.



Dr Behnaz Pourasghar Tolombechi



Dr Behnaz is fluent in English, Azerbaijani, Persian and Turkish

Dr Alok Mitra



Dr Alok Mitra is fluent in English, Hindi and Bengali.


Dr Mohamed Nour Ali Elsheikh



Info to come



Sandy Drury



Deanne McDonald



Chelsea Creedy-Doherty



Practice Manager

Pauline Mason

Pauline Mason is our practice manager. She has been integral part of the team since 2006 and has helped develop Northtown Medical Centre into the great Medical Centre it is today.